How it works

Chubb has partnered with Wildfire Defense Systems, Inc. (WDS), a leading wildfire management organization, to bring you valuable protection before, during, and after a wildfire. WDS is comprised of fire professionals with over 35 years of experience.
In select areas, Chubb can help protect you from wildfire, including:
Before wildfire season (year-round service)

Onsite wildfire hazard assessment to recommend ways to protect your home in the event of a wildfire (available upon request).

As a wildfire approaches

Working with you to proactively defend your home. Deploying certified fire professionals to your home if a wildfire is threatening your area.

After the threat has passed

Return combustible material and other items that may have been temporarily relocated, as well as removing any fire-blocking gel that may have been applied to the home. During this time, WDS would be available to answer any questions you may have around our response. And, of course, we can help you process a claim if your home sustained any damage.

How to Enroll in Chubb's Wildfire Defense Services

Chubb Wildfire Defense Services is offered at no additional charge to eligible homeowners insurance policyholders — but you must enroll to take advantage of this important service. There are three convenient ways you can enroll:

  • Download the “Chubb Mobile” app

    Download the “Chubb Mobile” app from the App Store or Play Store, then go to the Catastrophe Services Center. For step-by-step directions, watch this video.

  • Visit the Catastrophe Services Center

    Visit the Catastrophe Services Center on the Chubb Client Portal. (Login Required)

  • Download the Wildfire Defense Enrollment Authorization Form

    Download and print the Wildfire Defense Enrollment Authorization Form then email to wildfiredefenseenrollment@chubb.com or mail to the addresses below.

     

    Chubb Personal Risk Services

    Attention: Wildfire Defense Services

    P.O. Box 1600

    202 Hall’s Mill Road

    Whitehouse Station, NJ 08889

     

    Contact your agent or broker for more information about Chubb Wildfire Defense Services.

     

Disclaimer

Chubb Wildfire Defense Services is not available in all jurisdictions and is not available to condominium, cooperative, townhouse or renter policyholders and policyholders covered by California Fair Plan Extension policies. Chubb Wildfire Defense Services is also not available to Differences in Conditions (DIC) Platinum Portfolio policyholders. Chubb and its representatives will use their best efforts to provide these services. There may be instances when Chubb will not be able to provide these services. There is no guarantee that these services will prevent damage. Actual coverage is subject to the language of the policies as issued.

Wildfire Defense Services are triggered only when a wildfire is within three miles of a residence, when a civil authority initiates an evacuation order as a result of an approaching wildfire, or when Chubb deems it appropriate to deploy the service because of an encroaching wildfire. 

Resources

Claims services

Our experienced claims specialists are relentless about every detail in the most personal way possible. 

Preparedness and planning

You can't stop the spread of wildfire, but you can limit its damage.

Chubb is the marketing name used to refer to subsidiaries of Chubb Limited providing insurance and related services. For a list of these subsidiaries, please visit our website at www.chubb.com. Insurance provided by ACE American Insurance Company and its U.S. based Chubb underwriting company affiliates.  This document is advisory in nature and is offered for informational purposes only as a resource to be used together with your professional insurance advisors in maintaining a loss prevention program. The information contained in this document is not intended as a substitute for legal, technical, or other professional advice, nor is it intended to supplant any duty to provide a safe workspace, operation, product, or premises. No liabilities or warranties are assumed or provided by the information contained in this document. Chubb, 202 Hall's Mill Road, Whitehouse Station, NJ 08889-1600