- Individuals & Families
- Businesses
- Agents & Brokers
- Embedded Insurance
Chubb ranked #1 for Homeowners Insurance Customer Satisfaction.
Chubb ranked #1 for Homeowners Insurance Customer Satisfaction.
Chubb ranked #1 for Homeowners Insurance Customer Satisfaction.
Chubb ranked #1 for Homeowners Insurance Customer Satisfaction.
Because pets are family, Chubb now offers pet insurance with top-rated coverage from Healthy Paws.
Chubb offers the insurance protection you need for travel’s many “what ifs”.
Chubb protects small businesses at every stage – from newly formed start-ups to long-time anchors of the community.
Learn more about our dedicated learning paths, Online Learning Center, and more.
Many digital-savvy consumers look for it as a core or add-on option.
Many digital-savvy consumers look for it as a core or add-on option.
Many digital-savvy consumers look for it as a core or add-on option.
Chubb’s in-house technology makes it easy to integrate what we do into your customer experience.
Your ACE Private Risk Services Policy: Reporting a Claim
At Chubb, we offer the flexibility of choosing from several types of insurance policies, but our approach to treating clients with compassion and respect is unwavering. Regardless of the type of claim you file, you can rest assured that our team will do everything they can to get your claim resolved as quickly and seamlessly as possible.
Step 1: Identify Your Policy
Not sure what type of policy you have? If your policy statement resembles the one shown above or has a similar logo, or if you were previously a Fireman’s Fund customer, you are a legacy ACE Private Risk Services policyholder and you're on the right page. If your statement looks different or you're still unsure which policy you have, please visit our Immediate Solutions page to connect with one of our experienced team members.
Step 2: Report Your Claim
To file a claim under this policy, please choose the claims reporting option below that best suits your needs. Please have your policy number, the date and address of loss, as well as information about any other individuals involved. Remember, the more details you provide, the better able we are to efficiently handle your claim.
Phone: 1-800-CLAIMS-0 (1-800-252-4670)
Fax.: 1-800-678-9847
Email: PRSfirst_reports@chubb.com
Still have a question?
If you have additional questions, go to our FAQ section.