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LOGISTICS INDUSTRY EXPERTISE

Insurance and risk management to help keep your logistics running smoothly

Logistics companies are under increased pressure and scrutiny. With third party claims on the rise, Logistics organisations face questions about health and safety, just-in-time delivery, the shortage of qualified drivers and the challenging litigation environment – all growing exposures. Chubb offers dedicated risk management and underwriting expertise, along with experienced and dedicated claims teams, for Logistics companies and large fleet operators.

Focus Area

Specialist insurance for logistics companies and large fleet operators.

Vehicles and fleets of over 100 vehicles, including :

  • Heavy vehicle transport
  • Refrigerated vehicles
  • Tippers, tankers and recovery vehicles
  • Trailers 

Accommodation/with other lines of business:

  • Private Cars
  • Small Commercial
  • Tool of trade

Out of appetite:

  • Bus and coach operators
  • Hire and Reward
  • Taxis
  • Couriers
  • Self-drive-hire
  • Carriage of Class 1 (Hazardous) Goods
Products and Services

We offer a full range of insurance solutions supported by logistics specialists in underwriting, risk engineering and claims. 

  • Employers Liability
  • Public Liability
  • Freight Liability
  • Fleet
  • Goods in transit / marine cargo
  • Excess Liability
  • Environmental
  • Surety
  • Property
  • Professional Indemnity
  • Management Liability 
  • Personal Accident/Travel 
  • Cyber
Risk Engineering for Logistics

At Chubb, our risk engineers understand that managing risk in Logistics is a uniquely complex interaction of high value assets, tight financial margins, rapidly developing technology, overlapping regulatory requirements, and multi-dimensional human factors.

Using our own bespoke assessment tools to help you, our in-house risk engineers will build a partnership with you to understand your approach, evaluate the solutions you have chosen and support your pursuit of continual improvement.

Potential areas of focus:

  • Driver selection, profiling, training, and development
  • Technology and telematics
  • Electric vehicles/alternative fuels
  • Delivery point, warehouse and depot health and safety
CLAIMS EXPERTISE

Chubb's claims service for large fleets is designed to provide logistics companies and fleet operators with prompt, efficient, and personalized support during critical moments.

A robust claims service is essential, as it not only alleviates the stress of managing unexpected incidents but also ensures minimal disruption to operations. In the fast-paced logistics industry, fleet downtime can lead to significant financial losses and customer dissatisfaction. Our dedicated claims professionals and specialist partners understand the unique challenges faced by large fleets, offering tailored solutions that expedite the claims process and facilitate quick recovery. This proactive approach not only enhances operational continuity but also reinforces trust and confidence in insurance partnerships, allowing logistics companies to focus on their core operations without the burden of navigating complex claims procedures.

Our approach to Logistics Claims

The Chubb Claims Philosophy is ‘Setting a Standard, delivering beyond.”
 

At Chubb we understand that the handling of every claim is the most critical test of our service, our support and our reputation. Which is why our claims management sets us apart as a trusted, responsive and empathetic insurer that protects  our clients worldwide. So what makes Chubb so effective in claims handling? For us it’s 3 things:

1. Our understanding

Our claims teams possess specialised knowledge, allowing us to fully grasp the challenges faced by Logistics clients and brokers. 

2. Our expertise

Our expertise means we can swiftly understand the claim and respond appropriately. This expertise becomes particularly crucial where insurer decisions are required promptly. 

3. Our consistency

As a global insurer, consistency is critical.  Every claim receives a consistent response from any Chubb person, team, office or carefully selected partner, anywhere in the world, which is particularly important for Logistics clients with international operations or exposures. 

This cohesive approach to claims assists in achieving swift resolutions, minimizing disruption to your business, and reducing associated costs.

WHY CHUBB?
WHY CHUBB?

We understand logistics, and we care about your company

Global reach, local expertise – for everyone
Whether your business is big or small, takes you around the world or just around town, Chubb is here for you. Our breadth of experience in construction business insurance means we can provide the guidance and service you need, whenever you need it, wherever you may be.

Partnership that’s personal
We work to understand your business and where you’re headed so we can be proactive about meeting your needs. We invest in getting to know you, your team, and your customers. The goal: to help you see ahead, be ahead, and stay ahead..

Creative problem-solving
Insurance isn’t one-size-fits-all – and neither is our approach. Our playbook is always evolving because we’re always helping clients avoid risk in smarter ways. That means we bring the latest thinking and a fresh perspective to solving your challenges.

Expertise and financial strength
We’ve served clients and partnered with leading organisations for more than 200 years. Our longevity, expertise, and financial strength are the bedrock of our business.

Have a question?
Have a question?

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