Rich Shanks

Rich Shanks is Claims Director, EMEA (Interim) Europe, Middle East and Africa.  

He has executive responsibility for the strategy and delivery of our market-leading claims service across the region. 

Rich joined Chubb in 2020 and was previously Claims Director for the United Kingdom, Ireland and South Africa.  He has extensive insurance industry experience and first joined the sector as an “apprentice” in 1986.  Over the course of his career, he has worked for a variety of insurers, including AXA and Zurich and held a variety of claims positions ranging from Claims Technical to Managerial and Leadership. 

Rich has a passion for building teams and delivering for customers and brokers.