• For the first-time user, click ‘Create an account.’
• Fill in your National ID Number or Passport and your Date of Birth to allow the system to check the database of policyholders.
• Your contact information, including your email and mobile phone number, will appear. You need to select either email or mobile phone number to use as the username when logging in to the system next time. After that, the OTP will be sent to the selected channel.
• Please fill in the provided OTP in 10 minutes after it is sent to your selected channel in the previous step.
• Enter a new password and confirm the password for logging in to MyAccount.

For more information on the registration, please click here.

• MyAccount can be accessed by computers, smartphones, and tablets through Microsoft Edge, Chrome, Safari, and Firefox browsers.

• For registration, you may find that the data you have filled in do does not match the data on the MyAccount system. Please recheck and fill in the correct information. If you need assistance regarding this, please call our Chubb Samaggi Customer Service at 0-2611-4000 and 1758 between Monday and Friday, 8.00-20.00 hrs., or email customerservice.th@chubb.com (excluding public holidays).

• In order to recheck your policy information, please contact our Chubb Samaggi Customer Service at 0-2611-4000 and 1758, between Monday to Friday, 8.00-20.00 hrs., or email: customerservice.th@chubb.com (excluding public holidays).
  
  

• Please contact our Chubb Samaggi Customer Service at 0-2611-4000 and 1758, between Monday to Friday, 8.00-20.00 hrs., or email: customerservice.th@chubb.com (excluding public holidays).
  
  
  

• After logging in to MyAccount, please select a policy you want to make a claim, click ‘Submit a claim and proceed to the next steps.