Dear Valued Clients,
Our thoughts are with those impacted by the gas pipeline incident at Putra Heights, Subang Jaya on 1 April 2025.
To simplify the claims process for our clients affected by this unfortunate event, Chubb is waiving the requirement for a police report.
For Motor Claims:
You can reach out to our 24-Hour Roadside Assistance for assistance or to make a claim. Here are the details:
- Mobile App: MY Chubb Motor Assist (available on both Android and iOS)
- WhatsApp: 03-7989 0348
- Website: https://chubb.carfix.my/
- Toll-Free: 1300-88-0128
For Non-Motor Claims:
Kindly contact 03-20583000 or e-mail us at ClaimsP&C.MY@Chubb.com with the following information:
- Policy Number
- Person to Contact and Contact Number
- Brief description of the damage or attach photographs (if available)
If you require any additional help or have inquiries concerning your insurance, please feel free to contact our Call Centre at 1800-88-3226 or email us at Inquiries.MY@chubb.com.
Our team is available Monday to Friday, from 8:30 am to 5:15 pm (excluding Public Holidays).
